Mack recalls 2024-2025 Granite trucks with RollTek seats due to potential improper seat pedestal tightening, which may not restrain occupants during crashes. Owners must contact Mack for free repairs.
An improperly tightened seat pedestal and seat belt attachment may not restrain the occupant as intended, increasing their risk of injury during a crash.
Mack is recalling certain 2024-2025 Granite trucks with RollTek driver seats because the seat pedestal and belt attachment might not be tightened properly. This could increase injury risk during a crash if the seat fails to hold the driver securely.
The seat pedestal and seat belt attachment may have been tightened incorrectly, meaning they might not hold the driver securely during a crash. This could allow the driver to move too much, increasing injury risk.
Owners of 2024-2025 Mack Granite trucks with RollTek driver seats are affected. Drivers in these vehicles are most at risk during crashes if the seat fails to restrain them.
Check if your 2024-2025 Mack Granite truck has a RollTek driver's seat assembly. The recall covers vehicles where the seat pedestal and belt attachment were improperly tightened.
Call 1-800-866-1177 to schedule a free repair for the seat pedestal and belt attachment.
Dealers will replace and tighten the seat pedestal and seat belt attachment bolts at no cost.
Dealers will replace and tighten the seat pedestal and seat belt attachment bolts, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0469.
The seat pedestal and seat belt attachment may have been improperly tightened, which could mean they don't hold the driver securely during a crash.
Your 2024-2025 Mack Granite truck with a RollTek driver's seat assembly is affected if the seat pedestal and belt attachment were improperly tightened.
Contact Mack at 1-800-866-1177 to schedule a free repair for the seat pedestal and belt attachment.
We’ve drafted a message you can send Mack to request your refund or repair — edit it as you like.
Subject: Recall 24V567000 — Mack Mack Hello, I own a Mack that is covered by recall 24V567000 from Mack. The official recall notice states: Dealers will replace and tighten the seat pedestal and seat belt attachment bolts, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0469. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
