A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
We break every recall down into plain English — this one’s still on our list. Until our write-up is ready, the official NHTSA hazard and remedy below have the full, accurate details.
Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
We’ve drafted a message you can send Toyota Motor Engineering & Manufacturing to request your refund or repair — edit it as you like.
Subject: Recall 24V482000 — Toyota Motor Engineering & Manufacturing LEXUS NX HYBRID (2024) recall — Seats Hello, I own a LEXUS NX HYBRID (2024) recall — Seats that is covered by recall 24V482000 from Toyota Motor Engineering & Manufacturing. The official recall notice states: Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
