Hyundai recalls 2024 Santa Fe vehicles with rearview camera obstructed by trailer parking assist messages, increasing crash risk. Owners must update software to fix visibility issue.
An obstructed rearview camera image reduces rearward visibility and increases the risk of a crash or injury.
Hyundai is recalling certain 2024 Santa Fe vehicles because the rearview camera can be blocked by a trailer parking assist message, reducing rear visibility and raising crash risk. This affects vehicles sold starting in 2024. Owners must install a software update to fix the issue.
The rearview camera image can be obstructed by a trailer parking assist message, which blocks the camera's view. This reduces rearward visibility, making it harder to see vehicles or obstacles behind the car during parking or reversing. As a result, the risk of a crash or injury increases.
Owners of 2024 Hyundai Santa Fe vehicles with the specific trailer parking assist message in the rearview camera are affected. Drivers who rely on rearview camera visibility for safe parking are at higher risk.
Check if your 2024 Santa Fe has a trailer parking assist message appearing in the rearview camera display. The recall applies to vehicles sold starting in 2024.
Contact Hyundai customer service at 1-855-371-9460 to receive the over-the-air software update.
Hyundai will release an over-the-air (OTA) software update. Owner notification letters were mailed beginning May 31, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 258.
The rearview camera image may be obstructed by a trailer parking assist message, which is a feature in some 2024 Santa Fe vehicles.
Check if your 2024 Santa Fe has a trailer parking assist message appearing in the rearview camera display.
Owner notification letters were mailed beginning May 31, 2024.
We’ve drafted a message you can send Hyundai to request your refund or repair — edit it as you like.
Subject: Recall 24V246000 — Hyundai Hyundai Hello, I own a Hyundai that is covered by recall 24V246000 from Hyundai. The official recall notice states: Hyundai will release an over-the-air (OTA) software update. Owner notification letters were mailed beginning May 31, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 258. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.