A short circuit increases the risk of a fire.
A short circuit increases the risk of a fire.
We break every recall down into plain English — this one’s still on our list. Until our write-up is ready, the official NHTSA hazard and remedy below have the full, accurate details.
Dealers will install a tie strap between the battery cable and high voltage cable, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S61.
We’ve drafted a message you can send Ford Motor Company to request your refund or repair — edit it as you like.
Subject: Recall 24V685000 — Ford Motor Company FORD EXPLORER (2024) recall — Hybrid Propulsion System Hello, I own a FORD EXPLORER (2024) recall — Hybrid Propulsion System that is covered by recall 24V685000 from Ford Motor Company. The official recall notice states: Dealers will install a tie strap between the battery cable and high voltage cable, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S61. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
