Nova Bus recalls 2023 LFS buses with potential fire risk from electrical shorts and reduced driver visibility due to defrosting system failure. Owners must have auxiliary heater air intake fixed free.
An electrical short circuit can increase the risk of a fire. Additionally, a windshield defrosting system that does not function properly can decrease the driver's visibility, increasing the risk of a crash.
Nova Bus is recalling certain 2023 LFS buses because electrical shorts could cause fires and the defrosting system might not work, reducing driver visibility and increasing crash risk.
An electrical short in the auxiliary heater module can cause fires. The defrosting system might fail, making it harder for drivers to see, which increases crash risk.
Owners of 2023 Nova Bus LFS buses are affected. Drivers using these buses are most at risk due to potential visibility issues and fire hazards.
Check for 2023 Nova Bus LFS buses. The recall covers specific models with auxiliary heater air intake issues.
Call 1-800-350-6682 to get the auxiliary heater air intake fixed for free.
Nova Bus will the auxiliary heater air intake, free of charge. Owner notification letters were mailed January 28, 2025. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5637.
The auxiliary heater module may allow contaminants to enter the electronic controller, causing electrical shorts and potential fires. The defrosting system might also fail, reducing driver visibility.
This recall applies to 2023 Nova Bus LFS buses. Check if your bus has the auxiliary heater air intake issue.
Contact Nova Bus customer service at 1-800-350-6682 to get the auxiliary heater air intake fixed for free.
We’ve drafted a message you can send Nova Bus to request your refund or repair — edit it as you like.
Subject: Recall 24V657000 — Nova Bus Nova Bus Hello, I own a Nova Bus that is covered by recall 24V657000 from Nova Bus. The official recall notice states: Nova Bus will the auxiliary heater air intake, free of charge. Owner notification letters were mailed January 28, 2025. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5637. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.