Nova Bus is recalling certain 2023 LFS Artic and 2023-2024 models due to instrument panel failures that could increase crash risk. Owners must update firmware free of charge.
An instrument panel that fails to show critical safety information, such as the speedometer or warning lights, can increase the risk of a crash. A loss of drive power also increases the risk of a crash.
Nova Bus is recalling some 2023 LFS Artic and 2023-2024 LFS vehicles because their instrument panels may stop showing critical speed or warning lights, or cause loss of drive power. This could increase crash risk if drivers don't see important safety information.
The instrument panel may fail to show speedometer readings or warning lights due to defective firmware. This can also cause loss of drive power, increasing crash risk when drivers don't see critical safety information.
Owners of 2023 LFS Artic and 2023-2024 LFS Nova Bus vehicles are affected. Drivers using these models are most at risk due to potential loss of critical speed or warning information.
Check for Nova Bus 2023 LFS Artic or 2023-2024 LFS models. The recall was notified to owners via mail on December 18, 2024.
Contact Nova customer service at 1-800-350-6682 to get the free firmware update.
Novas Bus will update the instrument panel firmware, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5636.
The instrument panel may fail to display speedometer or warning lights due to defective firmware, which can also cause loss of drive power.
Check if you own a Nova Bus 2023 LFS Artic or 2023-2024 LFS model. Owners received notification letters mailed December 18, 2024.
The recall does not specify a deadline for the firmware update; owners can contact Nova customer service for the update at any time.
We’ve drafted a message you can send Nova Bus to request your refund or repair — edit it as you like.
Subject: Recall 24V648000 — Nova Bus Nova Bus Hello, I own a Nova Bus that is covered by recall 24V648000 from Nova Bus. The official recall notice states: Novas Bus will update the instrument panel firmware, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5636. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
