Nova Bus is recalling certain 2020-2023 LFS transit buses due to potential HVAC unit detachment causing road hazards. Owners must contact customer service for free bracket inspections.
An HVAC unit that detaches from a bus can create a road hazard, increasing the risk of a crash.
Nova Bus is recalling some 2020-2023 LFS transit buses because the brackets holding the HVAC unit might detach, creating a road hazard that could lead to crashes. This affects bus owners who need to have the brackets checked by Nova Bus.
The brackets that hold the Mobile Climate Control HVAC unit could fail, allowing it to detach from the bus. This detachment creates a road hazard that might cause a crash if the unit becomes a projectile or obstacle.
Bus owners who purchased Nova Bus LFS or LFS Artic transit buses between 2020 and 2023 are affected. Drivers and passengers on these buses face the risk of a crash if the HVAC unit detaches.
Check if your bus was manufactured between 2020 and 2023 and is part of the LFS or LFS Artic series. The recall covers all these models, so you can identify it by the year and model name.
Reach out to Nova Bus customer service at 1-800-350-6882 to schedule a free inspection of the HVAC brackets.
Nova Bus will inspect the existing brackets and install additional brackets if needed to prevent detachment.
Nova Bus will inspect the existing brackets and install additional brackets, as necessary, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Nova Bus customer service at 1-800-350-6882. Nova Bus's number for this recall is CR5508.
The brackets retaining the Mobile Climate Control HVAC unit could fail and allow the unit to detach from the bus, creating a road hazard that might cause a crash.
Check if your bus was manufactured between 2020 and 2023 and is part of the LFS or LFS Artic series.
Contact Nova Bus customer service at 1-800-350-6882 to schedule a free inspection of the HVAC brackets.
We’ve drafted a message you can send Nova Bus to request your refund or repair — edit it as you like.
Subject: Recall 23V763000 — Nova Bus Nova Bus Hello, I own a Nova Bus that is covered by recall 23V763000 from Nova Bus. The official recall notice states: Nova Bus will inspect the existing brackets and install additional brackets, as necessary, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Nova Bus customer service at 1-800-350-6882. Nova Bus's number for this recall is CR5508. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
