A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
We break every recall down into plain English — this one’s still on our list. Until our write-up is ready, the official NHTSA hazard and remedy below have the full, accurate details.
Dealers will inspect the output yoke bolts, and if necessary, tighten loose output yoke bolts, free of charge. Phase 1 will include 2019-2023 LFS vehicles. Nova notified dealers on 10/03/2024 and notified Phase 1 owners on 10/27/2024. Phase 2 will include 2019-2020 LFS Artic vehicles. Interim letters informing owners of the safety risk were mailed on October 27, 2023. A second notice will be mailed to Phase 2 owners once the remedy is available, expected in January 2025. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5442.
We’ve drafted a message you can send Nova Bus (US) Inc. to request your refund or repair — edit it as you like.
Subject: Recall 23V482000 — Nova Bus (US) Inc. NOVA BUS LFS (2023) recall — Power Train Hello, I own a NOVA BUS LFS (2023) recall — Power Train that is covered by recall 23V482000 from Nova Bus (US) Inc.. The official recall notice states: Dealers will inspect the output yoke bolts, and if necessary, tighten loose output yoke bolts, free of charge. Phase 1 will include 2019-2023 LFS vehicles. Nova notified dealers on 10/03/2024 and notified Phase 1 owners on 10/27/2024. Phase 2 will include 2019-2020 LFS Artic vehicles. Interim letters informing owners of the safety risk were mailed on October 27, 2023. A second notice will be mailed to Phase 2 owners once the remedy is available, expected in January 2025. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5442. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
