A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
We break every recall down into plain English — this one’s still on our list. Until our write-up is ready, the official NHTSA hazard and remedy below have the full, accurate details.
Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
We’ve drafted a message you can send Daimler Vans USA, LLC to request your refund or repair — edit it as you like.
Subject: Recall 25V463000 — Daimler Vans USA, LLC MERCEDES-BENZ METRIS (2023) recall — Equipment Hello, I own a MERCEDES-BENZ METRIS (2023) recall — Equipment that is covered by recall 25V463000 from Daimler Vans USA, LLC. The official recall notice states: Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.