Kia is recalling certain 2023 Soul vehicles due to a risk of unexpected side curtain air bag deployment. Owners must have their air bags inspected and replaced if necessary at no cost.
An air bag that deploys unexpectedly can increase the risk of injury or crash.
Kia is recalling some 2023 Soul vehicles because side curtain air bags might deploy unexpectedly, increasing injury risk. This recall requires dealers to inspect and replace the air bags for free.
The air bags may deploy unexpectedly due to a manufacturing error. This can cause injury or crash in normal driving conditions.
Owners of 2023 Kia Soul vehicles are affected. Drivers and passengers in these vehicles are at risk if the air bags deploy unexpectedly.
Check if your 2023 Kia Soul has a recall notice. The recall covers vehicles with a specific manufacturing error in the side curtain air bag modules.
Call 1-800-333-4542 to confirm your vehicle is affected and schedule air bag inspection.
Dealers will inspect and replace side curtain air bag modules if necessary at no cost.
Dealers will inspect and replace both side curtain air bag modules as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC289.
Due to a manufacturing error, the side curtain air bags may deploy unexpectedly.
The recall covers certain 2023 Kia Soul vehicles with a specific manufacturing error in the side curtain air bag modules.
Dealers will inspect and replace the air bags for free. Contact Kia customer service at 1-800-333-4542 to schedule the inspection.
We’ve drafted a message you can send Kia to request your refund or repair — edit it as you like.
Subject: Recall 23V830000 — Kia Kia Hello, I own a Kia that is covered by recall 23V830000 from Kia. The official recall notice states: Dealers will inspect and replace both side curtain air bag modules as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC289. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.