Chrysler recalls 2023 Jeep Wrangler 4XE PHEVs due to a software error causing potential power loss and crash risk. Owners must contact dealers for free software update by November 2025.
A loss of drive power increases the risk of a crash.
Chrysler is recalling certain 2023 Jeep Wrangler 4XE Plug-In Hybrid Electric vehicles because a software error in over-the-air updates can cause loss of drive power, increasing crash risk. Owners need to get a software update from dealers to prevent this issue.
A software error in the over-the-air update process can cause the vehicle to lose drive power unexpectedly. This power loss may lead to a crash if the driver is unable to maintain control of the vehicle.
Owners of 2023 Jeep Wrangler 4XE Plug-In Hybrid Electric vehicles are affected. Drivers using these vehicles with the software error are most at risk of power loss during operation.
Check for the 2023 Jeep Wrangler 4XE Plug-In Hybrid Electric model. The recall involves vehicles that received an over-the-air software update with the error. VINs can be searched on NHTSA.gov starting October 23, 2025.
Reach out to Chrysler customer service at 800-853-1403 to schedule a software update for your vehicle.
Search your vehicle's VIN on NHTSA.gov starting October 23, 2025 to confirm if it's affected by this recall.
Dealers will update the telematics box module software, free or charge. Interim notification letters, notifying owners of the safety risk, were mailed November 20, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is A7C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 23, 2025.
No, only specific 2023 Jeep Wrangler 4XE Plug-In Hybrid Electric vehicles with a software error in over-the-air updates are affected.
Dealers will provide the software update free of charge, but the exact timeline depends on the vehicle's current status and availability.
The recall addresses a potential risk of power loss that could lead to a crash, but it does not indicate immediate danger for all vehicles.
We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.
Subject: Recall 25V710000 — Chrysler Chrysler Hello, I own a Chrysler that is covered by recall 25V710000 from Chrysler. The official recall notice states: Dealers will update the telematics box module software, free or charge. Interim notification letters, notifying owners of the safety risk, were mailed November 20, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is A7C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 23, 2025. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
