International is recalling certain 2023-2027 IC Bus CESB school buses due to potential body panel separation during crashes, risking reduced structural integrity and injury. Owners must contact customer service for free repairs.
The body panels may separate during a crash, reducing structural integrity and increasing the risk of injury.
International is recalling 2023-2027 IC Bus CESB school buses because body panels might separate during crashes, which could increase injury risk. This fix requires dealers to inspect and repair the interior vertical joint for free.
The body panels may not be securely attached with enough epoxy, which could cause them to separate during a crash. This reduces the bus's structural strength and increases the chance of injury to occupants.
School bus owners with 2023-2027 IC Bus CESB models are affected. Drivers and passengers are at risk if the body panels separate during a crash.
Check your school bus for the 2023-2027 model year. The recall covers IC Bus CESB models, which are school buses with specific body panel joints.
Call International's customer service at 1-800-448-7825 to schedule a free repair at a dealer.
Search your vehicle's VIN on NHTSA.gov starting May 11, 2026 to confirm if your bus is affected.
Dealers will inspect and repair the interior vertical joint as necessary, free of charge. Owner notification letters were mailed May 4, 2026. Owners may contact International's customer service at 1-800-448-7825. International's number for this recall is 26504. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 11, 2026.
The body panel joint may have been attached without sufficient epoxy coverage, causing potential separation during crashes and reducing structural integrity.
Check your school bus model year (2023-2027) and search your VIN on NHTSA.gov starting May 11, 2026.
Yes, if the body panels separate during a crash, it could increase injury risk due to reduced structural strength.
We’ve drafted a message you can send International to request your refund or repair — edit it as you like.
Subject: Recall 26V168000 — International International Hello, I own a International that is covered by recall 26V168000 from International. The official recall notice states: Dealers will inspect and repair the interior vertical joint as necessary, free of charge. Owner notification letters were mailed May 4, 2026. Owners may contact International's customer service at 1-800-448-7825. International's number for this recall is 26504. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 11, 2026. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.