Honda recalls certain 2023-2024 Pilots due to a loose ball bearing in the gear box assembly that can cause loss of steering control or steering lock-up.
A loss of steering control or steering lock-up can increase the risk of a crash.
Honda is recalling certain 2023-2024 Pilot vehicles because a manufacturing error may cause a loose ball bearing in the gear box assembly, leading to loss of steering control or steering lock-up. This could increase the risk of a crash.
A loose ball bearing in the gear box assembly can cause the steering system to lose control or lock up unexpectedly. This may lead to a crash if the driver cannot maintain steering control while driving.
Owners of 2023-2024 Honda Pilots with the specific manufacturing error are affected. Drivers who experience sudden steering issues should contact Honda immediately.
Check if your 2023-2024 Honda Pilot was mailed a notification letter dated December 18, 2023. The recall covers vehicles with the specific manufacturing error.
Call 1-888-234-2138 to confirm your vehicle is affected and schedule a replacement.
Dealers will replace the electric power steering rack free of charge once the vehicle is confirmed affected.
Dealers will replace the electric power steering rack, free of charge. Owner notification letters were mailed December 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FFX.
Due to a manufacturing error, the gear box assembly may contain a loose ball bearing that can cause loss of steering control or steering lock-up.
Check if your 2023-2024 Honda Pilot was mailed a notification letter dated December 18, 2023.
Contact Honda customer service at 1-888-234-2138 to schedule a free replacement of the electric power steering rack.
We’ve drafted a message you can send Honda to request your refund or repair — edit it as you like.
Subject: Recall 23V735000 — Honda Honda Hello, I own a Honda that is covered by recall 23V735000 from Honda. The official recall notice states: Dealers will replace the electric power steering rack, free of charge. Owner notification letters were mailed December 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FFX. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
