A knee air bag that does not deploy as intended increases the risk of injury.
A knee air bag that does not deploy as intended increases the risk of injury.
We break every recall down into plain English — this one’s still on our list. Until our write-up is ready, the official NHTSA hazard and remedy below have the full, accurate details.
Dealers will replace the knee air bag (driver and/or passenger), free of charge. Owner notification letters were mailed September 6, 2023. Owners may contact BMW customer service at 1-800-525-7417.
We’ve drafted a message you can send BMW of North America, LLC to request your refund or repair — edit it as you like.
Subject: Recall 23V471000 — BMW of North America, LLC BMW XM (2023) recall — Air Bags Hello, I own a BMW XM (2023) recall — Air Bags that is covered by recall 23V471000 from BMW of North America, LLC. The official recall notice states: Dealers will replace the knee air bag (driver and/or passenger), free of charge. Owner notification letters were mailed September 6, 2023. Owners may contact BMW customer service at 1-800-525-7417. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.