Volvo recalls 2022 VNL trucks with potential for unexpected neutral shift causing crashes. Fix involves free software update at dealers.
An unexpected shift to neutral can increase the risk of a crash.
Volvo is recalling certain 2022 VNL trucks because their electronic control software might cause the transmission to shift unexpectedly into neutral, increasing crash risk. Owners should get a free software update from dealers to prevent this issue.
The electronic control unit software may cause the transmission to shift into neutral unexpectedly while driving. This can lead to loss of vehicle control and potential crashes if the driver doesn't notice the shift.
Owners of 2022 Volvo VNL trucks are affected. Drivers using these trucks without the software update are at risk of unexpected neutral shifts.
Check if your 2022 Volvo VNL truck has the electronic control unit software that may cause unexpected neutral shifts. The recall was notified to owners on November 1, 2021.
Reach out to Volvo Trucks customer service at 1-800-528-6586 to schedule a free software update.
Dealers will reprogram the electronic control module for free to fix the unexpected neutral shift issue.
Dealers will reprogram the electronic control module, free of charge. Owner notification letters were mailed on November 01, 2021. Owners may contact Volvo Trucks' customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX2104.
The electronic control unit software may allow the transmission to shift into neutral unexpectedly, increasing crash risk.
Check if your 2022 Volvo VNL truck has the electronic control unit software that may cause unexpected neutral shifts. The recall was notified to owners on November 1, 2021.
Contact Volvo Trucks customer service at 1-800-528-6586 to schedule a free software update at a dealership.
We’ve drafted a message you can send Volvo Trucks to request your refund or repair — edit it as you like.
Subject: Recall 21V781000 — Volvo Trucks Volvo Trucks Hello, I own a Volvo Trucks that is covered by recall 21V781000 from Volvo Trucks. The official recall notice states: Dealers will reprogram the electronic control module, free of charge. Owner notification letters were mailed on November 01, 2021. Owners may contact Volvo Trucks' customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX2104. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.