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Vehicle recall · NHTSA · Published March 5, 2023

VOLKSWAGEN ID.4 (2021) recall — Structure

Volkswagen recalls 2021-2022 ID.4 vehicles with door handles that may open unexpectedly during motion, risking injury. Owners must contact customer service for free software update and door handle inspection.

🇺🇸 NHTSA recall #23V312000VehicleVolkswagen ›
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✎ GovInfoNow plain-language explainer

What happened, in plain English

Volkswagen is recalling certain 2021-2022 ID.4 electric vehicles because door handles can allow water to enter the circuit board, causing doors to open unexpectedly while moving. This could lead to injury if the vehicle is subject to high lateral forces at low speeds. Read more at govinfonow.com/recall/80726-volkswagen-id-4-2021-door-opens-unexpectedly-while-moving-recall.

Source Summary by GovInfoNow · govinfonow.com/recall/80726-volkswagen-id-4-2021-door-opens-unexpectedly-while-moving-recall · Updated October 4, 2026 · Official notice: NHTSA #23V312000

Cite this page

“Volkswagen ID.4 (2021) Door Opens Unexpectedly While Moving - Recall.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/80726-volkswagen-id-4-2021-door-opens-unexpectedly-while-moving-recall. Based on NHTSA recall #23V312000 (https://www.nhtsa.gov/recalls?nhtsaId=23V312000).

Why it’s dangerous

Water entering the door handle circuit board can cause the vehicle door to open unexpectedly when the car is moving. This happens when the vehicle is subjected to high lateral forces at speeds below 9 mph (15 km/h), potentially leading to injury.

Who’s affected

Owners of 2021-2022 Volkswagen ID.4 vehicles are affected. Drivers and passengers are at risk if the vehicle experiences sudden door openings during low-speed maneuvers.

How to tell if you have this one

Check if your 2021-2022 Volkswagen ID.4 was manufactured with door handles that allow water to enter the circuit board. The recall was notified to owners via mail on March 19, 2023.

  • Brand
    Volkswagen
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Customer Service

    Call Volkswagen's customer service at 1-800-893-5298 to schedule a free software update and door handle inspection.

Official remedy

What NHTSA says to do

Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651

✎ GovInfoNow

Questions people ask

Why is this recall happening?

The door handles may allow water to enter the circuit board, causing doors to open unexpectedly while moving at low speeds.

How can I tell if my vehicle is affected?

Your 2021-2022 Volkswagen ID.4 may be affected if it was manufactured with door handles that allow water to enter the circuit board. The recall was notified to owners via mail on March 19, 2023.

What should I do if I own an affected vehicle?

Contact Volkswagen's customer service at 1-800-893-5298 to schedule a free software update and door handle inspection.

Take action

Contact Volkswagen

We’ve drafted a message you can send Volkswagen to request your refund or repair — edit it as you like.

Subject: Recall 23V312000 — Volkswagen Volkswagen

Hello,

I own a Volkswagen that is covered by recall 23V312000 from Volkswagen.

The official recall notice states: Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge.  Owner notification letters were mailed March 19, 2023.  Owners may contact Volkswagen's customer service at 1-800-893-5298.  Volkswagen's number for this recall are 57J5 and 57J8.  This recall was replaced by recall number 24V-651

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #23V312000 (March 5, 2023)
  • Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA