Mercedes-Benz recalls 2021 C43 models with faulty seat position switches that may prevent airbags and seat belts from deploying properly in crashes. Owners must contact MBUSA for free replacement.
Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.
Mercedes-Benz is recalling 2021 C43 models due to a faulty seat position switch that could prevent airbags and seat belts from working correctly during a crash. This could increase injury risk if the vehicle is involved in a collision.
A faulty electrical contact in the seat position switch may prevent airbags and seat belt force limiters from activating properly during a crash. This could lead to increased injury risk if the vehicle is involved in a collision.
Owners of 2021 Mercedes-Benz C43 models are affected. Drivers and passengers in these vehicles face the highest risk during crashes.
Check if your vehicle is a 2021 Mercedes-Benz C43 model. The recall covers specific vehicle models listed in MBUSA's recall report.
Call 1-800-367-6372 to schedule a free seat position switch replacement.
MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040016.
A faulty electrical contact in the seat position switch may prevent airbags and seat belt force limiters from activating properly during a crash.
Check if your vehicle is a 2021 Mercedes-Benz C43 model. The recall covers specific vehicle models listed in MBUSA's recall report.
Contact MBUSA customer service at 1-800-367-6372 to schedule a free seat position switch replacement.
We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.
Subject: Recall 21V230000 — Mercedes-Benz Mercedes-Benz Hello, I own a Mercedes-Benz that is covered by recall 21V230000 from Mercedes-Benz. The official recall notice states: MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040016. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.