Keystone is recalling certain 2019-2021 Outback 335CG and 340BH trailers due to potential frame rail buckling at the draw bar attachment point, which could increase crash risk.
A buckled frame may fail and increase the risk of a crash.
Keystone is recalling specific 2019-2021 Outback 335CG and 340BH recreational trailers because a section of the frame rail may buckle at the draw bar attachment point. This could increase the risk of a crash if the trailer is used without the reinforcement plates.
The frame rail at the draw bar attachment point may buckle under stress, which could cause the trailer to become unstable during use. This instability increases the risk of a crash, especially when towing heavy loads or driving on uneven surfaces.
Owners of 2019-2021 Keystone Outback 335CG and 340BH recreational trailers are affected. Trailer users who tow heavy loads or drive on rough terrain are at higher risk due to potential frame buckling.
Check your trailer's model year (2019-2021) and specific model (335CG or 340BH). The recall began December 15, 2020, and applies to these specific trailer models.
Call 1-866-425-4369 to schedule a free frame reinforcement installation at a dealer.
Dealers will add reinforcement plates to the existing frame for free, which prevents frame rail buckling.
Keystone will notify owners, and dealers will add reinforcement plates to the existing frame, free of charge. The recall began December 15, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-391.
A section of the frame rail may have inadequate support where the draw bar is attached, allowing it to buckle under stress.
Check if your trailer is a 2019-2021 Outback 335CG or 340BH model. The recall began December 15, 2020.
The recall states that a buckled frame may increase crash risk, but does not specify injury severity.
We’ve drafted a message you can send Keystone to request your refund or repair — edit it as you like.
Subject: Recall 20V715000 — Keystone Keystone Hello, I own a Keystone that is covered by recall 20V715000 from Keystone. The official recall notice states: Keystone will notify owners, and dealers will add reinforcement plates to the existing frame, free of charge. The recall began December 15, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-391. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.