An energized shore power connection can cause an electrical shock, increasing the risk of injury.
An energized shore power connection can cause an electrical shock, increasing the risk of injury.
We break every recall down into plain English — this one’s still on our list. Until our write-up is ready, the official NHTSA hazard and remedy below have the full, accurate details.
Keystone will notify owners, and dealers will test the inverter function, and rewire it if necessary, free of charge. The recall began March 24, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-403.
We’ve drafted a message you can send Keystone RV Company to request your refund or repair — edit it as you like.
Subject: Recall 21V178000 — Keystone RV Company KEYSTONE COUGAR (2021) recall — Electrical System Hello, I own a KEYSTONE COUGAR (2021) recall — Electrical System that is covered by recall 21V178000 from Keystone RV Company. The official recall notice states: Keystone will notify owners, and dealers will test the inverter function, and rewire it if necessary, free of charge. The recall began March 24, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-403. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.