Ford is recalling one 2021 Escape with a 2.5L hybrid powertrain due to potential sudden loss of drive power causing crash risk. Free battery replacement available.
A sudden loss of drive power increases the risk of a crash.
Ford is recalling one 2021 Escape vehicle with a 2.5L hybrid powertrain because its high voltage battery may fail, causing sudden loss of drive power that increases crash risk. Owners should contact Ford for free battery replacement.
The high voltage battery in the vehicle could fail, leading to a sudden loss of drive power. This may cause the vehicle to lose power while driving, increasing the risk of a crash.
Owners of the specific 2021 Ford Escape with a 2.5L hybrid powertrain are affected. Drivers of this model may face increased crash risk if the battery fails.
This recall affects one 2021 Ford Escape with a 2.5L hybrid powertrain. The owner notification letters were mailed December 1, 2021.
Call Ford customer service at 1-866-436-7332 to schedule battery replacement.
A dealer will replace the high voltage battery at no cost.
A dealer will replace the high voltage battery, free of charge. The owner notification letters were mailed December 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S48.
One 2021 Ford Escape with a 2.5L hybrid powertrain is affected.
Contact Ford customer service at 1-866-436-7332 to schedule a free battery replacement.
The owner notification letters were mailed December 1, 2021.
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 21V869000 — Ford Ford Hello, I own a Ford that is covered by recall 21V869000 from Ford. The official recall notice states: A dealer will replace the high voltage battery, free of charge. The owner notification letters were mailed December 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S48. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
