Volkswagen recalls 2020 Jetta vehicles with faulty ignition switches that may cause engine stalling while driving, increasing crash risk. Owners must have ignition switch replaced free by dealers.
Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
Volkswagen is recalling 2020 Jetta vehicles with a faulty ignition switch that can cause the engine to stall while driving, potentially increasing crash risk. Affected owners should contact dealers for a free replacement.
The ignition switch can fail, especially in high temperatures, causing the electrical system to shut down and the engine to stall while driving. This increases the risk of a crash due to sudden loss of power.
Owners of 2020 Volkswagen Jetta vehicles with conventional ignition switches are affected. Drivers using these vehicles in high temperatures may be at higher risk of engine stalling.
Check if your 2020 Jetta has a conventional ignition switch. The recall covers vehicles purchased between 2019 and 2020 with this specific switch type.
Volkswagen dealers will replace the ignition switch free of charge for affected vehicles.
Owner notification letters were mailed February 1, 2024, so you should have received one if affected.
Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
The ignition switch may fail, especially in high temperature environments, causing the electrical system to shut down and the engine to stall while driving.
Your 2020 Jetta with a conventional ignition switch is affected. The recall covers vehicles purchased between 2019 and 2020.
Contact Volkswagen customer service at 1-800-893-5298 or visit a dealer for a free ignition switch replacement.
We’ve drafted a message you can send Volkswagen to request your refund or repair — edit it as you like.
Subject: Recall 23V604000 — Volkswagen Volkswagen Hello, I own a Volkswagen that is covered by recall 23V604000 from Volkswagen. The official recall notice states: Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
