An emergency exit door opening unexpectedly can increase the risk of an injury.
An emergency exit door opening unexpectedly can increase the risk of an injury.
We break every recall down into plain English — this one’s still on our list. Until our write-up is ready, the official NHTSA hazard and remedy below have the full, accurate details.
Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.
We’ve drafted a message you can send Daimler Trucks North America, LLC to request your refund or repair — edit it as you like.
Subject: Recall 23V669000 — Daimler Trucks North America, LLC THOMAS BUILT BUSES SAF-T-LINER C2 (2020) recall — Structure Hello, I own a THOMAS BUILT BUSES SAF-T-LINER C2 (2020) recall — Structure that is covered by recall 23V669000 from Daimler Trucks North America, LLC. The official recall notice states: Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
