Daimler Trucks North America recalls 2019-2020 Thomas Built Saf-T-Liner C2 buses with electrical issues that may cause engine shutdown without restart, increasing crash risk. Owners must contact DTNA for free wiring fix.
An engine shutdown without the ability to restart increases the risk of a crash.
Daimler Trucks North America is recalling certain 2019-2020 Thomas Built Saf-T-Liner C2 buses due to an electrical issue that can cause the engine to shut down without restarting, which increases crash risk. Affected owners should contact DTNA for a free wiring repair.
The electrical system can overheat and cause the ignition fuse to open, shutting down the engine without the ability to restart. This creates a risk of sudden engine failure while driving, which could lead to a crash.
Owners of 2019-2020 Thomas Built Saf-T-Liner C2 buses with an optional auxiliary outlet powered by the ignition circuit are affected. Bus drivers and operators are most at risk due to potential engine shutdowns during operation.
Check if your bus has an optional auxiliary outlet powered by the ignition circuit. The recall covers 2019-2020 model years of Thomas Built Saf-T-Liner C2 buses.
Call 1-800-547-0712 to schedule a free wiring repair for your bus.
DTNA has notified owners, and dealers will modify the wiring to prevent the power port from affecting the ignition circuit, free of charge. DTNA mailed owners an interim letter on February 1, 2019 to notify them of the issue. The recall began on August 27, 2019. Owners may contact Daimler Trucks North America customer service at 1-800-547-0712. DTNA's number for this recall is FL-804.
The electrical system can overheat and cause the ignition fuse to open, shutting down the engine without restarting, which increases crash risk.
Check if your 2019-2020 Thomas Built Saf-T-Liner C2 bus has an optional auxiliary outlet powered by the ignition circuit.
Contact DTNA at 1-800-547-0712 to schedule a free wiring repair for your bus.
We’ve drafted a message you can send Thomas Built to request your refund or repair — edit it as you like.
Subject: Recall 18V929000 — Thomas Built Thomas Built Hello, I own a Thomas Built that is covered by recall 18V929000 from Thomas Built. The official recall notice states: DTNA has notified owners, and dealers will modify the wiring to prevent the power port from affecting the ignition circuit, free of charge. DTNA mailed owners an interim letter on February 1, 2019 to notify them of the issue. The recall began on August 27, 2019. Owners may contact Daimler Trucks North America customer service at 1-800-547-0712. DTNA's number for this recall is FL-804. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.