Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.
Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.
We break every recall down into plain English — this one’s still on our list. Until our write-up is ready, the official NHTSA hazard and remedy below have the full, accurate details.
Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TURSCHA.
We’ve drafted a message you can send Daimler Vans USA, LLC to request your refund or repair — edit it as you like.
Subject: Recall 21V359000 — Daimler Vans USA, LLC MERCEDES-BENZ SPRINTER 4500 (2020) recall — Structure Hello, I own a MERCEDES-BENZ SPRINTER 4500 (2020) recall — Structure that is covered by recall 21V359000 from Daimler Vans USA, LLC. The official recall notice states: Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TURSCHA. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.