A rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.
A rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.
We break every recall down into plain English — this one’s still on our list. Until our write-up is ready, the official NHTSA hazard and remedy below have the full, accurate details.
Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023. Final owner letters for affected models and model years in the states of CT, MA, MD, NJ, NY, PA and VA were mailed August 14, 2024. The remaining owner notification letters will be mailed at a future date, anticipated on or before May 1, 2025. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6023G.
We’ve drafted a message you can send Mazda North American Operations to request your refund or repair — edit it as you like.
Subject: Recall 23V487000 — Mazda North American Operations MAZDA CX-3 (2020) recall — Back Over Prevention Hello, I own a MAZDA CX-3 (2020) recall — Back Over Prevention that is covered by recall 23V487000 from Mazda North American Operations. The official recall notice states: Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023. Final owner letters for affected models and model years in the states of CT, MA, MD, NJ, NY, PA and VA were mailed August 14, 2024. The remaining owner notification letters will be mailed at a future date, anticipated on or before May 1, 2025. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6023G. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.