Mazda recalls 2019-2020 Mazda3 vehicles with faulty Smart Brake System that may stop unexpectedly, increasing crash risk. Free software updates and manual replacements available.
Stopping the vehicle unexpectedly increases the risk of a crash.
Mazda is recalling certain 2019-2020 Mazda3 vehicles because their Smart Brake System can falsely detect obstacles and stop the vehicle unexpectedly, increasing crash risk. This could lead to accidents if the system stops the car when no obstacle is present.
The Smart Brake System can falsely detect obstacles while driving, causing the vehicle to stop suddenly without warning. This unexpected stopping could lead to collisions with other vehicles or objects if the system activates when no obstacle is present.
Owners of 2019-2020 Mazda3 vehicles with specific production dates are affected. Drivers using the Smart Brake System may be at higher risk if the vehicle stops unexpectedly.
Check your vehicle's production date and model year (2019-2020 Mazda3). The recall covers specific production dates that Mazda will identify through their customer service.
Call 1-800-222-5500, Option 4 to confirm your vehicle is affected and schedule repairs.
Mazda will provide a free software update for the Smart Brake System to prevent false stops.
Affected vehicles will receive a free replacement owner's manual with updated instructions.
Mazda will notify owners, and dealers will update the SBS software. In addition, vehicles with certain production dates will receive an instrument cluster software update or replacement and a replacement owner's manual. These repairs will be performed free of charge. The recall began February 14, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4219L.
Mazda recalls certain 2019-2020 Mazda3 vehicles because the Smart Brake System can falsely detect obstacles and stop the vehicle unexpectedly, increasing crash risk.
Contact Mazda customer service at 1-800-222-5500, Option 4 to schedule a free software update or replacement manual.
Yes, the software update will prevent the Smart Brake System from falsely detecting obstacles and stopping the vehicle unexpectedly.
We’ve drafted a message you can send Mazda to request your refund or repair — edit it as you like.
Subject: Recall 19V907000 — Mazda Mazda Hello, I own a Mazda that is covered by recall 19V907000 from Mazda. The official recall notice states: Mazda will notify owners, and dealers will update the SBS software. In addition, vehicles with certain production dates will receive an instrument cluster software update or replacement and a replacement owner's manual. These repairs will be performed free of charge. The recall began February 14, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4219L. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
