KZRV is recalling 2019-2020 Connect and Sportsmen trailers with optional Rock Run racks that may detach when loaded, increasing crash risk. Owners should contact KZRV for free bracket replacement.
The rack and all items secured to it may detach from the trailer, becoming a road hazard and increasing the risk of a crash.
KZRV is recalling certain 2019-2020 Connect and Sportsmen trailers with an optional Rock Run rear storage rack. The rack can detach when loaded, creating a road hazard and raising crash risk.
The rack can detach from the trailer when loaded with items. This creates a road hazard that could cause a crash if the detached rack strikes another vehicle or obstacle.
Owners of 2019-2020 KZRV Connect and Sportsmen trailers with the optional Rock Run rear storage rack are affected. Trailer users who load the rack with items are most at risk.
Check if your trailer has a Rock Run flip up rear storage rack. The recall applies to 2019-2020 Connect and Sportsmen models.
Call 1-800-768-4016, extension 154 or 153 to schedule bracket replacement.
If your rack is damaged, KZRV will replace it with a redesigned version at no cost.
KZRV will notify owners, and dealers will inspect and replace the mounting brackets. If the existing rack is damaged, it will be replaced with a redesigned version, free of charge. The recall began December 16, 2019. Owners may contact KZRV customer service at 1-800-768-4016, extension 154 or 153. KZRV's number for this recall is KZ-2019-02.
The rack may detach from the trailer when loaded, creating a road hazard and increasing crash risk.
Check if your trailer has a Rock Run flip up rear storage rack. The recall applies to 2019-2020 Connect and Sportsmen models.
KZRV will replace it with a redesigned version at no cost if it's damaged.
We’ve drafted a message you can send KZRV to request your refund or repair — edit it as you like.
Subject: Recall 19V794000 — KZRV KZRV Hello, I own a KZRV that is covered by recall 19V794000 from KZRV. The official recall notice states: KZRV will notify owners, and dealers will inspect and replace the mounting brackets. If the existing rack is damaged, it will be replaced with a redesigned version, free of charge. The recall began December 16, 2019. Owners may contact KZRV customer service at 1-800-768-4016, extension 154 or 153. KZRV's number for this recall is KZ-2019-02. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
