If an emergency event occurs, trailer occupants may not be aware of the emergency exit function of the window, increasing the risk of an injury.
If an emergency event occurs, trailer occupants may not be aware of the emergency exit function of the window, increasing the risk of an injury.
We break every recall down into plain English — this one’s still on our list. Until our write-up is ready, the official NHTSA hazard and remedy below have the full, accurate details.
Keystone will notify owners, and dealers will replace the existing black exit handles with red handles and add an "EXIT" label, free of charge. The recall began October 9, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-360.
We’ve drafted a message you can send Keystone RV Company to request your refund or repair — edit it as you like.
Subject: Recall 19V650000 — Keystone RV Company KEYSTONE COUGAR (2020) recall — Equipment Hello, I own a KEYSTONE COUGAR (2020) recall — Equipment that is covered by recall 19V650000 from Keystone RV Company. The official recall notice states: Keystone will notify owners, and dealers will replace the existing black exit handles with red handles and add an "EXIT" label, free of charge. The recall began October 9, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-360. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
