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Vehicle recall · NHTSA · Published August 6, 2023

JEEP GRAND CHEROKEE (2020) recall — Engine And Engine Cooling

Chrysler recalls 2020 Jeep Grand Cherokee models with 3.0L diesel engines due to potential engine stall causing crash risk. Owners must update software free of charge by July 2024.

🇺🇸 NHTSA recall #23V411000VehicleJeep ›
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✎ GovInfoNow plain-language explainer

What happened, in plain English

Chrysler is recalling 2020 Jeep Grand Cherokee vehicles with 3.0L diesel engines because a faulty crankshaft position sensor can cause engine stalls, increasing crash risk. Owners must update software at dealerships for free to prevent this issue. Read more at govinfonow.com/recall/79756-jeep-grand-cherokee-2020-engine-stall-recall-crash-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/79756-jeep-grand-cherokee-2020-engine-stall-recall-crash-risk · Updated October 4, 2026 · Official notice: NHTSA #23V411000

Cite this page

“Jeep Grand Cherokee 2020 Engine Stall Recall: Crash Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/79756-jeep-grand-cherokee-2020-engine-stall-recall-crash-risk. Based on NHTSA recall #23V411000 (https://www.nhtsa.gov/recalls?nhtsaId=23V411000).

Why it’s dangerous

A crankshaft position sensor tone wheel may delaminate, causing the engine to lose synchronization between fuel injectors and camshaft timing. This can lead to engine stalls, which increase the risk of a crash.

Who’s affected

Owners of 2020 Jeep Grand Cherokee with 3.0L diesel engines are affected. Drivers using these vehicles may face increased crash risk if the engine stalls.

How to tell if you have this one

Check for 2020 Jeep Grand Cherokee models with 3.0L diesel engines. Notification letters were mailed August 3, 2023, with some sent October 31, 2023.

  • Brand
    Jeep
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Update Software at Dealership

    Dealers will update the powertrain control module software for free to maintain vehicle propulsion.

    July 2024
Official remedy

What NHTSA says to do

Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

✎ GovInfoNow

Questions people ask

Why is this recall happening?

The crankshaft position sensor tone wheel may delaminate, causing engine stalls that increase crash risk.

When will I get notification letters?

Notification letters were mailed August 3, 2023, with some sent October 31, 2023. Remaining letters will be mailed by July 2024.

How do I fix this issue?

Dealers will update the powertrain control module software for free to maintain vehicle propulsion.

Take action

Contact Jeep

We’ve drafted a message you can send Jeep to request your refund or repair — edit it as you like.

Subject: Recall 23V411000 — Jeep Jeep

Hello,

I own a Jeep that is covered by recall 23V411000 from Jeep.

The official recall notice states: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge.  Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023.  Some owner notification letters were mailed October 31, 2023.  The remaining owner notification letters will be mailed at a future date, anticipated July 2024.  Owners may contact FCA US, LLC customer service at 1-800-853-1403.  FCA US, LLC's number for this recall is 66A.  This recall is an expansion of recall 20V-475.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #23V411000 (August 6, 2023)
  • Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA