Chrysler recalls certain 2019-2020 Jeep Cherokees due to potential steering rack gear failure causing loss of steering control. Owners must have steering gear replaced free by dealers.
A loss of steering control increases the risk of a crash.
Chrysler is recalling certain 2019-2020 Jeep Cherokee vehicles because the steering rack gear might break, leading to loss of steering control and increased crash risk. Affected vehicles need free steering gear replacement at dealerships.
The steering rack gear can break, which may cause a sudden loss of steering control. This increases the risk of a crash, especially during normal driving conditions where the driver needs to maintain control.
Owners of 2019-2020 Jeep Cherokee vehicles with the specific steering rack gear issue are affected. Drivers of these vehicles face the highest risk of losing steering control.
Check if your vehicle is a 2019-2020 Jeep Cherokee. The recall covers specific models with the steering rack gear issue that Chrysler has identified.
Call Chrysler customer service at 1-800-853-1403 to confirm your vehicle is affected and schedule a free steering gear replacement.
Dealers will replace the steering gear free of charge once Chrysler notifies you of the recall.
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
The steering rack gear may break, causing a loss of steering control which increases crash risk.
Check if your vehicle is a 2019-2020 Jeep Cherokee with the specific steering rack gear issue that Chrysler has identified.
Contact Chrysler customer service at 1-800-853-1403 to schedule a free steering gear replacement at a dealer.
We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.
Subject: Recall 19V637000 — Chrysler Chrysler Hello, I own a Chrysler that is covered by recall 19V637000 from Chrysler. The official recall notice states: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
