Jayco is recalling 2019-2020 Embark motorhomes with potentially damaged trailer hitches that could cause towed vehicles to separate, increasing crash risk. Owners should contact Jayco for free hitch replacement.
The damaged hitch may result in the towed vehicle separating from the motorhome, increasing the risk of a crash.
Jayco is recalling certain 2019-2020 Embark motorhomes because the trailer hitch may be damaged during delivery, which could cause the towed vehicle to separate from the motorhome and lead to a crash. This recall affects motorhome owners who have these specific models.
During delivery, the trailer hitch may have been damaged, compromising the motorhome's ability to safely connect to towed vehicles. If the hitch fails, the towed vehicle could separate from the motorhome, increasing the risk of a crash.
Motorhome owners who purchased a 2019-2020 Jayco Embark model are most at risk. The hazard primarily affects those who regularly tow vehicles with these motorhomes.
Check if your motorhome was delivered between March 15, 2019 and the current date. The recall applies to 2019-2020 Jayco Embark models.
Call 1-800-517-9137 to schedule a free hitch replacement for your motorhome.
Jayco has notified owners, and dealers will replace the hitch, free of charge. The recall began March 15, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903429.
During delivery, the hitch may have been damaged, compromising the motorhome's ability to safely tow vehicles.
Check if your motorhome was delivered between March 15, 2019 and the current date. The recall applies to 2019-2020 Jayco Embark models.
Contact Jayco customer service at 1-800-517-9137 to schedule a free hitch replacement.
We’ve drafted a message you can send Jayco to request your refund or repair — edit it as you like.
Subject: Recall 19V177000 — Jayco Jayco Hello, I own a Jayco that is covered by recall 19V177000 from Jayco. The official recall notice states: Jayco has notified owners, and dealers will replace the hitch, free of charge. The recall began March 15, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903429. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.