Ford is recalling 2020 F-550 SD trucks with potential fuel pump failure due to biodiesel deposits. Owners must update software to prevent drive power loss and crash risk.
High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash.
Ford is recalling certain 2020-2022 F-550 SD trucks because biodiesel deposits can cause high pressure fuel pump failure, increasing crash risk. Owners need to update software at a dealer to prevent loss of drive power.
Biodiesel deposits can form on fuel pump components, leading to high pressure fuel pump failure. This causes loss of drive power, which increases the risk of a crash during normal use.
Owners of 2020-2022 Ford F-550 SD trucks are affected. Drivers of these trucks face the highest risk due to potential fuel pump failure.
Check if your truck is a 2020-2022 Ford F-550 SD model. The recall covers vehicles with biodiesel deposits on the pump drivetrain roller components.
Dealers will update the powertrain control module (PCM) and Transmission Control Module (TCM) software for free.
Call Ford customer service at 1-866-436-7332 to confirm your vehicle is affected.
Dealers will update the powertrain control module (PCM) and Transmission Control Module (TCM) software, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S78.
Biodiesel deposits can form on the fuel pump components, leading to high pressure fuel pump failure and increased crash risk.
Your truck is affected if it's a 2020-2022 Ford F-550 SD model with biodiesel deposits on the pump drivetrain roller components.
Contact Ford customer service at 1-866-436-7332 to schedule a free software update at a dealer.
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 24V957000 — Ford Ford Hello, I own a Ford that is covered by recall 24V957000 from Ford. The official recall notice states: Dealers will update the powertrain control module (PCM) and Transmission Control Module (TCM) software, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S78. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.