Ford is recalling 2020-2025 Explorer and other models for missing airbag warning labels that could increase crash injury risk. Owners will receive free labels by mail starting December 19, 2024.
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Ford is recalling certain 2020-2025 Explorer and other vehicles for missing airbag warning labels. This could increase injury risk during crashes if occupants don't follow proper restraint guidelines.
The airbag warning label may be missing from the dashboard. Without this label showing proper restraint usage guidelines, occupants might not know how to safely use seat belts during a crash, increasing injury risk.
Owners of 2020-2025 Ford Explorers, Lincoln Aviators, Escapes, and other specified vehicles are affected. Drivers and passengers in these vehicles are most at risk if the airbag warning label is missing.
Check if your vehicle has a missing airbag warning label on the dashboard. This recall affects 2020-2025 Ford Explorers, Lincoln Aviators, Escapes, and other specified models.
Look for the airbag warning label on your dashboard. If missing, this vehicle is part of the recall.
Ford will mail you a warning label free of charge once you contact customer service.
Call Ford customer service at 1-866-436-7332 to confirm your vehicle is affected and get the label.
Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
The airbag warning label may be missing from the dashboard, which could increase injury risk during crashes if occupants don't follow proper restraint guidelines.
This recall affects 2020-2025 Ford Explorers, Lincoln Aviators, Escapes, and other specified models. Check if your vehicle has a missing airbag warning label on the dashboard.
Ford will mail the warning label free of charge after you contact customer service. Notification letters were mailed December 19, 2024.
No deadline is specified in the recall notice. You can contact Ford customer service at any time to get the label.
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 24V852000 — Ford Ford Hello, I own a Ford that is covered by recall 24V852000 from Ford. The official recall notice states: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
