Jayco recalls 2020 Entegra Qwest RVs with potential window glass detachment risk. If glass detaches while moving, it could become a projectile causing injury or crash. Free window replacement available.
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Jayco is recalling certain 2020 Entegra Qwest recreational vehicles due to a risk that window glass could detach while driving, becoming a projectile that might cause injury or a crash. Owners should have their windows inspected by dealers for proper adhesive bond strength.
The adhesive bond between window glass and the metal frame can fail while driving. If the glass detaches, it could become a projectile that increases injury risk or causes a crash.
Owners of 2020 Entegra Qwest recreational vehicles are affected. Those with frameless windows that may have improper adhesive bonding are at higher risk.
Check for 2020 Entegra Qwest recreational vehicles with frameless crank out vent and egress windows. The recall covers models including Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, and Vision.
Call 1-800-517-9137 to get notified about window inspection and potential replacement.
Dealers will inspect the frameless windows for proper adhesive bond strength and replace them if necessary at no cost.
Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
The adhesive bond between window glass and the metal frame may fail while driving, causing glass to detach and become a projectile that could cause injury or a crash.
Check if your 2020 Entegra Qwest recreational vehicle has frameless crank out vent and egress windows. The recall covers models including Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, and Vision.
Dealers will inspect your windows for proper adhesive bond strength and replace them if necessary at no cost. Contact Jayco customer service at 1-800-517-9137 for notification.
We’ve drafted a message you can send Jayco to request your refund or repair — edit it as you like.
Subject: Recall 20V337000 — Jayco Jayco Hello, I own a Jayco that is covered by recall 20V337000 from Jayco. The official recall notice states: Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.