Incorrect DICOM mapping of the exported collimator or couch angles from ERGO, which would lead to incorrect rotation of the collimator or couch when using a MLC device for planning.
Incorrect DICOM mapping of the exported collimator or couch angles from ERGO, which would lead to incorrect rotation of the collimator or couch when using a MLC device for planning.
We break every recall down into plain English — this one’s still on our list. Until our write-up is ready, the official FDA hazard and remedy below have the full, accurate details.
We’ve drafted a message you can send Elekta, Inc. to request your refund or repair — edit it as you like.
Subject: Recall Z-0234-2018 — Elekta, Inc. Elekta Inc recalls Elekta ERGO++ Product Usage: ERGO is often used for stereotactic tr Hello, I own a Elekta Inc recalls Elekta ERGO++ Product Usage: ERGO is often used for stereotactic treatments. that is covered by recall Z-0234-2018 from Elekta, Inc.. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.