Philips Ingenuity Core 128 CT Scanner Software Recall: Brilliance iCT 4.1.6 Risk

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Contact the company & request your remedy

Recalling firmPhilips Medical Systems (Cleveland) Inc595 Miner Rd, N/A · Cleveland, OH 44143-2131

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✎ GovInfoNow plain-language explainer

What happened, in plain English

Philips is recalling certain Ingenuity Core 128 CT scanners that use Brilliance iCT 4.1.6 software. This recall is due to potential software issues that could affect the scanner's operation. If you own one of these units, you should check if your serial number is listed in the recall notice.

Why it’s dangerous

The recall mentions 'numerous issues related to software' but does not specify the exact hazard mechanism. Without clear details on how the software problems could cause harm, it's impossible to determine the specific risk.

Who’s affected

Healthcare facilities using Philips Ingenuity Core 128 CT scanners with specific serial numbers listed in the recall notice are most at risk. Patients using these scanners may also be affected if the software issues impact imaging quality.

How to tell if you have this one

Check if your Philips Ingenuity Core 128 CT scanner has a serial number listed in the provided recall notice. The affected units include specific serial numbers starting with 320001 through 336269.

Brand
Philips
Category
Medical device

Based on the official FDA remedy

What to do — step by step

Check Serial Numbers
Review the list of serial numbers provided in the recall notice to determine if your scanner is affected.

✎ GovInfoNow

Questions people ask

Why is this software version being recalled?

The recall states there are 'numerous issues related to software' but does not specify the exact problems or risks.

How can I check if my scanner is affected?

Compare your scanner's serial number with the list of affected serial numbers provided in the recall notice.

Do I need to take any action if my scanner is not on the list?

If your serial number is not listed, the recall does not apply to your scanner, and no action is required.

Take action

Contact Philips

We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.

✉️ Open in email

Subject: Recall Z-0520-2018 — Philips Philips

Hello,

I own a Philips that is covered by recall Z-0520-2018 from Philips.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

Official source: FDA Recall #Z-0520-2018 (October 6, 2017) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-0520-2018 to see it in context.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.

Philips Medical Systems (Cleveland) Inc recalls Philips Ingenuity Core 128 computed tomography x-ray system

Recall notice