Med Tec recalls specific versions of Protura Software that may not update with pedestal location, risking treatment table movement if error messages persist.
When an error message remains displayed and is not cleared in the Protura software with the Elekta pedestal coordinates, moving the pedestal could cause the Protura software to not update with the pedestal location and buffers the pedestal movement history.
Med Tec is recalling specific versions of Protura Software that interface with Elekta's iCOM system. If an error message remains displayed and isn't cleared, moving the treatment table could cause the software to stop updating with the pedestal's position, potentially leading to unsafe movement.
The software may not update with the treatment table's position when an error message remains displayed. This can cause the table to move unexpectedly, potentially leading to unsafe patient positioning during radiation therapy procedures.
Users of the recalled software versions, particularly those in radiation therapy settings, are at risk if error messages persist during treatment table movement. Patients and staff using these systems may be affected if the software fails to update correctly.
Check for software versions listed in the recall: MT6XSM1.4.0, MT6XSM1.4.0-1, MT6XSM1.4.0-2, MT6SXM1.4.0-3, MT6XSM1.5.0-2, MT6XSM1.6.0-1, MT6XSM1.7.2, MT6XSM1.7.2-1, MT6XSM1.7.2-3, MT6XSM1.7.3, MT6XSM1.7.3-1, MT6XSM1.7.3-3. These versions are used in radiation therapy systems that connect to Elekta's iCOM interface.
Identify your software version by checking the product documentation or the system interface.
If an error message appears, clear it immediately to prevent potential treatment table movement issues.
The affected versions are MT6XSM1.4.0, MT6XSM1.4.0-1, MT6XSM1.4.0-2, MT6SXM1.4.0-3, MT6XSM1.5.0-2, MT6XSM1.6.0-1, MT6XSM1.7.2, MT6XSM1.7.2-1, MT6XSM1.7.2-3, MT6XSM1.7.3, MT6XSM1.7.3-1, and MT6XSM1.7.3-3.
If an error message remains displayed and isn't cleared, moving the treatment table could cause the software to stop updating with the pedestal's position.
Clear the error message immediately to prevent potential treatment table movement issues.
We’ve drafted a message you can send Med Tec to request your refund or repair — edit it as you like.
Subject: Recall Z-0671-2018 — Med Tec Med Tec Hello, I own a Med Tec that is covered by recall Z-0671-2018 from Med Tec. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
