Lifeline Systems recalls Model FD100 HomeSafe AutoAlert Pendants with specific reference numbers due to a programming error that may render fall detection inoperable.
A programing error in some Model FD100 HomeSafe AutoAlert Pendants will render the fall detection feature inoperable.
Lifeline Systems is recalling Model FD100 HomeSafe AutoAlert Pendants with reference numbers 300000219841 and 300000219851. The fall detection feature may not work because of a programming error, which could mean the device fails to alert emergency services during a fall.
The programming error in some Model FD100 Pendants can cause the fall detection feature to stop working. If a user falls and the device doesn't alert emergency services, they could be unable to get help quickly.
People who own or use the Model FD100 HomeSafe AutoAlert Pendants with reference numbers 300000219841 or 300000219851 are affected. Those who rely on the fall detection feature for safety are at higher risk.
Check for reference numbers 300000219841 or 300000219851 on the pendant. The recall applies to units remanufactured between July 28, 2017, and November 6, 2020.
Look for reference numbers 300000219841 or 300000219851 on the pendant.
Reach out to Lifeline Systems for further assistance or to confirm if your device is affected.
The recall is due to a programming error that may render the fall detection feature inoperable in some Model FD100 Pendants.
Reference numbers 300000219841 and 300000219851 are affected.
No, but you should check if your pendant has the affected reference numbers and contact Lifeline Systems for guidance.
We’ve drafted a message you can send Lifeline Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-1316-2018 — Lifeline Systems Lifeline Systems Hello, I own a Lifeline Systems that is covered by recall Z-1316-2018 from Lifeline Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
