Accuray recalls Hi-Art System model H-000-0003 due to uncontrolled couch Z-axis descent during radiation therapy. Affected units have specific serial numbers listed. Stop using immediately to prevent potential injury.
Uncontrolled couch Z-axis movement (descent)
Accuray is recalling its Hi-Art System (model H-000-0003) because the treatment couch can move unexpectedly downward during radiation therapy. This could cause injury if the patient or staff are not properly secured. Affected units have specific serial numbers listed in the recall notice.
The treatment couch can move unexpectedly downward (Z-axis descent) during radiation therapy procedures. This uncontrolled movement could cause the patient or staff to fall or be injured if they are not properly secured to the couch.
Patients and medical staff using the Hi-Art System for radiation therapy treatments are affected. Those with the specific serial numbers listed in the recall are most at risk.
Check if your Hi-Art System has the model number H-000-0003 and the serial numbers listed in the recall notice. The affected units have specific serial numbers provided in the official recall list.
The Hi-Art System model H-000-0003 with the listed serial numbers should be stopped in use immediately due to the risk of uncontrolled couch movement.
The model number is H-000-0003.
The affected units have specific serial numbers listed in the recall notice, which include many numbers starting with 110000 and ending with 110510.
Check if your Hi-Art System has the model number H-000-0003 and the serial numbers listed in the recall notice.
We’ve drafted a message you can send Accuray to request your refund or repair — edit it as you like.
Subject: Recall Z-0286-2018 — Accuray Accuray Hello, I own a Accuray that is covered by recall Z-0286-2018 from Accuray. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
