Philips recalls IQon Spectral CT scanners with 4.7.2 software version due to potential misrepresentation of CT images or inability to generate images. Affected units have specific serial numbers.
23 Software related issues for the IQon Spectral CT with 4.7.2 software version. These issues include: " Software errors that may result in CT spectral images misrepresentation or incorrect treatment; " Software errors that may result in partial set of images or inability to generate CT images.
Philips is recalling certain IQon Spectral CT scanners that run software version 4.7.2. These devices may produce incorrect CT images or fail to generate images, which could lead to improper medical treatment decisions.
Software errors in version 4.7.2 may cause CT spectral images to be misrepresented or incomplete. This could result in inaccurate medical diagnoses or treatment decisions if the images are used for patient care.
Healthcare facilities using Philips IQon Spectral CT scanners with serial numbers listed in the recall. Medical staff and patients using these devices are at risk of receiving incorrect imaging results.
Check if your Philips IQon Spectral CT scanner has a serial number from the list: 860008 to 860072 and 890002, 860047. The affected model is the Philips Computed Tomography X-Ray System with software version 4.7.2.
Verify your device's software version by checking the device settings or documentation.
Reach out to Philips Medical Systems for assistance with the recall process.
Philips identified software issues in version 4.7.2 that could cause CT images to be misrepresented or incomplete, potentially affecting medical treatment decisions.
Your scanner is affected if it has a serial number listed in the recall (e.g., 860008 to 860072 and 890002, 860047) and runs software version 4.7.2.
No immediate stop is required, but you should check the software version and contact Philips support if you have an affected unit.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0841-2018 — Philips Philips Hello, I own a Philips that is covered by recall Z-0841-2018 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
