RaySearch Laboratories recalls RayStation 4.9-7 software versions with incorrect treatment volume delivery risk. Affected units may require software update to prevent patient safety issues.
Software issue with Center Beam in Field functionality. Issue can result in incorrect treatment volume delivered to patient.
RaySearch Laboratories is recalling specific software versions of their RayStation 4.9 to 7 systems. These versions can deliver incorrect treatment volumes to patients, potentially causing harm during radiation therapy.
The software issue affects the Center Beam in Field functionality, which can cause the system to deliver incorrect radiation treatment volumes to patients. This may lead to under or over-treatment of cancer patients during radiation therapy sessions.
Medical professionals using RayStation software for radiation therapy. Patients receiving treatment with affected software versions are at risk of incorrect radiation dosing.
Check if your RayStation software version matches any of the listed build numbers: 4.9.0.42, 5.0.0.37, 5.0.1.11, 5.0.2.35, 6.0.0.24, 6.1.0.26, 6.1.1.2, 6.2.0.7, or 7.0.0.19. The recall includes specific software builds for RayStation 4.9 through 7 systems.
Identify your RayStation software version by checking the build number in the system settings.
Contact RaySearch Laboratories to obtain the latest software update that fixes the Center Beam in Field issue.
No, but you should check your software version and update it as soon as possible to prevent incorrect treatment volumes.
The software may deliver incorrect radiation treatment volumes to patients, potentially causing under or over-treatment during radiation therapy.
Software build numbers: 4.9.0.42, 5.0.0.37, 5.0.1.11, 5.0.2.35, 6.0.0.24, 6.1.0.26, 6.1.1.2, 6.2.0.7, or 7.0.0.19.
We’ve drafted a message you can send RaySearch Laboratories to request your refund or repair — edit it as you like.
Subject: Recall Z-1275-2018 — RaySearch Laboratories RaySearch Laboratories Hello, I own a RaySearch Laboratories that is covered by recall Z-1275-2018 from RaySearch Laboratories. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.