Siemens Medical Solutions recalls specific models of SOMATOM Perspective CT scanners due to a software issue that may cause unnecessary radiation exposure. Affected units have unique serial numbers listed in the recall notice.
A potential risk of unnecessary radiation exposure due to a software issue
Siemens is recalling certain models of SOMATOM Perspective CT scanners because a software issue could lead to unnecessary radiation exposure during medical imaging. This risk affects patients and staff who use the equipment, though the recall does not indicate any injuries have occurred.
The software issue in the recalled models can cause the CT scanner to emit radiation without proper safety checks, potentially leading to unnecessary radiation exposure for patients and staff during medical imaging procedures.
Healthcare facilities using the recalled SOMATOM Perspective models (serial numbers listed in the recall) are most at risk. Patients and medical staff who undergo scans on these units may receive unintended radiation exposure.
Check the serial number on the scanner's label. The affected models have specific serial numbers listed in the recall notice (e.g., 59298, 59019, 59195, etc.).
Look for the serial number on the scanner's label to confirm if it is in the list of affected units provided in the recall notice.
The recall indicates a potential risk of unnecessary radiation exposure due to a software issue, but it does not specify any injuries have occurred.
Check the serial number on the scanner's label against the list of affected serial numbers provided in the recall notice.
The recall does not require immediate discontinuation of use; affected units should be checked for the serial number and contacted for further instructions.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2474-2018 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2474-2018 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
