Philips recalls certain Ingenuity Flex CT scanners where closing the emergency stop could allow the patient couch to move during patient loading or unloading, potentially causing injury.
Closing the Emergency Stop may disable the horizontal motor, allowing the couch top to move during patient load or unload activities.
Philips is recalling specific models of their Ingenuity Flex CT scanners. Closing the emergency stop button might let the patient couch move while loading or unloading patients, which could lead to injury.
If the emergency stop button is closed, the horizontal motor may stop working, causing the patient couch to move unexpectedly while patients are being loaded or unloaded. This could result in injury to the patient or staff.
Healthcare facilities that own or use the recalled Ingenuity Flex CT scanners (model 728317) are most at risk, particularly during patient handling procedures.
Check for the model number 728317 on the scanner. Serial numbers 345047 through 345277 (as listed in the recall) indicate affected units.
Ensure the emergency stop button is not closed when handling patients to prevent unexpected couch movement.
The model number is 728317.
Serial numbers from 345047 to 345277 (as listed in the recall).
Check the model number (728317) and serial number against the list provided in the recall notice.
No, but you should check the emergency stop function before patient handling to prevent unexpected movement.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1404-2018 — Philips Philips Hello, I own a Philips that is covered by recall Z-1404-2018 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
