Philips Medical Systems recalls Ingenuity Core CT scanners with serial numbers 310204-333164. Closing the emergency stop may disable the horizontal motor, causing couch movement during patient loading/unloading. Affected units may need repair.
Closing the Emergency Stop may disable the horizontal motor, allowing the couch top to move during patient load or unload activities.
Philips Medical Systems is recalling certain Ingenuity Core CT scanners because closing the emergency stop button can disable the horizontal motor, potentially causing the patient table to move during loading or unloading. This could lead to injury if a patient is in the table when movement occurs.
Closing the emergency stop button may disable the horizontal motor that moves the patient table. If the motor stops working while a patient is on the table during loading or unloading, the table could move unexpectedly, potentially causing injury.
Healthcare facilities using the recalled Ingenuity Core CT scanners with specific serial numbers are most at risk. Patients undergoing scans with these units could be injured if the table moves unexpectedly during loading or unloading.
Check the serial number on the scanner's label. The affected units have serial numbers starting with 310204 and ending with 333164 as listed in the recall notice.
Look for the serial number on the scanner's label to confirm if it's affected. The affected units have specific serial numbers listed in the recall notice.
Reach out to Philips Medical Systems for guidance on next steps and potential repairs.
Closing the emergency stop button may disable the horizontal motor, causing the patient table to move unexpectedly during loading or unloading, which could lead to injury.
Check the serial number on the scanner's label. If it's in the affected range, contact Philips Medical Systems for guidance on next steps and potential repairs.
Yes, if the patient table moves unexpectedly during loading or unloading while a patient is on it, there is a risk of injury.
We’ve drafted a message you can send Philips Medical Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-1406-2018 — Philips Medical Systems Philips Medical Systems Hello, I own a Philips Medical Systems that is covered by recall Z-1406-2018 from Philips Medical Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
