Philips recalls T5-NT MRI scanners (Model 78104) due to potential helium gas release in MRI rooms during magnet quench, which could create hazardous conditions.
Potential risk for helium gas inside the MR examination room during a magnet quench
Philips is recalling its T5-NT MRI scanners (Model 78104) because they may release helium gas during a magnet quench event. This could create hazardous conditions in the MRI room, potentially affecting patient safety.
The MRI scanner's magnet can lose its superconducting state (magnet quench) and release helium gas. This helium release could create a sudden pressure change in the MRI room, potentially causing injury or equipment damage.
Patients and staff using Philips T5-NT MRI scanners (Model 78104) are at risk. The most vulnerable are those in MRI facilities where the device is used for diagnostic imaging.
Check for the model number 78104 on the scanner. The product is used for diagnostic imaging and produces cross-sectional images of the body. It was sold by Philips Electronics North America Corporation.
Reach out to Philips customer service for guidance on the recall and next steps.
The recall is due to potential helium gas release during a magnet quench event, which could create hazardous conditions in the MRI room.
The official recall notice does not specify a fix or remedy for this issue.
Check for the model number 78104 on the scanner. The product is used for diagnostic imaging and produces cross-sectional images of the body.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1438-2018 — Philips Philips Hello, I own a Philips that is covered by recall Z-1438-2018 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
