Philips recalls specific Ingenuity Core128/Elite models due to X-ray tube oil leakage risk. Affected units have serial numbers 336849-336855. Contact Philips for details.
A problem has been detected in the X-Ray Tube. The affected tubes have a production defect that allows oil leakage from the tube housing, if it were to re-occur, could pose a risk for patients or users.
Philips is recalling certain Ingenuity Core128/Elite X-ray machines because a production defect in the X-ray tube could cause oil leakage. This poses a risk to patients or users if the leak reoccurs.
The X-ray tube has a production defect that allows oil to leak from the housing. If this leak reoccurs, it could pose a risk to patients or users.
Medical facilities using the specific Ingenuity Core128/Elite models with serial numbers 336849-336855 are affected. Patients and staff at these facilities are at risk if the oil leak occurs.
Check the serial number on the X-ray machine's UDI label. Affected units have serial numbers 336849 through 336855.
Look for the serial number on the UDI label of the X-ray machine.
The specific models are Ingenuity Core128/Elite with serial numbers 336849-336855.
Check the serial number on the UDI label; affected units have serial numbers 336849 through 336855.
The recall record does not specify a remedy, so contact Philips Medical Systems for further instructions.
We’ve drafted a message you can send Philips Medical Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-2277-2018 — Philips Medical Systems Philips Medical Systems Hello, I own a Philips Medical Systems that is covered by recall Z-2277-2018 from Philips Medical Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.