Draegar Medical recalls Infinity Acute Care System monitoring devices due to software anomaly that may cause loss of patient settings and stored medical data. Affected models include MS20401, MS20724, etc.
Software anomaly resulting in the loss of patient settings and stored patient data.
Draegar Medical is recalling certain Infinity Acute Care System monitoring devices because of a software issue that could cause patient settings and medical data to be lost. This affects healthcare providers using the devices for patient monitoring in clinical settings.
The software anomaly causes the system to lose patient settings and stored medical data. This could lead to incomplete patient records or missed critical information during medical monitoring. However, the issue does not pose a direct risk to patient safety or cause physical harm.
Healthcare professionals using the Infinity Acute Care System monitoring devices for patient care. Patients are not directly affected as the issue is with the monitoring system's software, not patient safety.
Check for catalog numbers MS20401, MS20724, MS22956, MS25510, MS25520, MS25643, MS26196, MS26372, or MS31818 on the device. The devices are used in clinical settings by healthcare professionals for monitoring patients.
Look for the catalog numbers MS20401, MS20724, MS22956, MS25510, MS25520, MS25643, MS26196, MS26372, or MS31818 on the device label.
No, the recall is for software issues that could cause loss of patient settings and stored data, but does not pose a direct risk to patient safety.
The recall does not specify a remedy, so healthcare providers should check the device catalog number and contact Draegar Medical for further instructions.
Check for the catalog numbers MS20401, MS20724, MS22956, MS25510, MS25520, MS25643, MS26196, MS26372, or MS31818 on the device label.
We’ve drafted a message you can send Draegar Medical to request your refund or repair — edit it as you like.
Subject: Recall Z-1813-2018 — Draegar Medical Draegar Medical Hello, I own a Draegar Medical that is covered by recall Z-1813-2018 from Draegar Medical. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
