GE Healthcare Japan recalls Optima CT540 CT scanners due to a damaged cable that may expose 120VAC to service engineers working inside the gantry. Affected units have specific model/serial numbers listed in the recall.
GE Healthcare has identified that some CT systems may have a damaged cable that can expose 120VAC to Service Engineers working inside the gantry.
GE Healthcare is recalling Optima CT540 CT scanners because some units have a damaged cable that could expose service engineers to 120VAC while working inside the gantry. This hazard requires immediate attention to prevent electrical shock.
The damaged cable in some units can expose 120VAC electrical current to service engineers when they work inside the gantry. This poses a risk of electrical shock or injury during maintenance activities.
Service engineers who work inside the gantry of affected Optima CT540 CT scanners are at risk. The recall affects specific model and serial number combinations sold in Japan.
Check if your scanner has any of the listed model names or serial numbers (System ID) in the recall details. The affected units include specific combinations like '5432539' with certain serial numbers such as '00000409871HM1 (IR1304CT02)' or '00000406425HM9 (IR1563CT01)'.
Immediately stop using the affected CT scanner if you are a service engineer working inside the gantry.
The damaged cable in some units can expose 120VAC electrical current to service engineers working inside the gantry, posing a risk of electrical shock.
Check if your scanner has a model name or serial number listed in the recall details, such as '5432539' with specific serial numbers like '00000409871HM1 (IR1304CT02)' or '00000406425HM9 (IR1563CT01)'.
The recall does not specify a fix or remedy, so you should contact GE Healthcare directly to confirm if your unit needs action.
We’ve drafted a message you can send GE Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-2872-2018 — GE Healthcare GE Healthcare Hello, I own a GE Healthcare that is covered by recall Z-2872-2018 from GE Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.