TP Orthodontics recalls Jasper Vektor Class II Correction Appliance (Part No. 610-533) due to reported breakage causing mouth injuries. 106 complaints received.
The firm has received 106 complaints of the device breaking in the patient's mouth. Device breakage may cause injury to the patient.
TP Orthodontics is recalling their Jasper Vektor Class II Correction Appliance (Part No. 610-533) because it has broken in patients' mouths, potentially causing injury. This recall follows 106 complaints of the device breaking.
The appliance has broken in patients' mouths based on 106 complaints. Breakage can cause injury to the patient, but the recall does not indicate a risk of serious injury or death.
Orthodontic patients using the Jasper Vektor appliance for correcting class 2 malocclusions are affected. Patients with the specific part number are most at risk.
Check for the part number 610-533 on the appliance. The product was sold with specific serial numbers: 16015000, 17415000, 17515000, 17715000, 18815000, 25815000, 26515000, 30715000, 30815000, 31515000, 32915000.
Inspect the appliance for signs of breakage, such as cracks or pieces that may cause injury.
The appliance has broken in patients' mouths in 106 complaints, which can cause injury. However, the recall does not indicate a risk of serious injury or death.
Check for the part number 610-533 on the appliance. The product was sold with specific serial numbers: 16015000, 17415000, 17515000, 17715000, 18815000, 25815000, 26515000, 30715000, 30815000, 31515000, 32915000.
Inspect the appliance for breakage. If it is broken, contact TP Orthodontics for guidance.
We’ve drafted a message you can send TP Orthodontics to request your refund or repair — edit it as you like.
Subject: Recall Z-1786-2018 — TP Orthodontics TP Orthodontics Hello, I own a TP Orthodontics that is covered by recall Z-1786-2018 from TP Orthodontics. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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