Siemens recalls Artis Q.zen floor model 10848353 for angiography procedures due to display issues after power save mode. The system may not show images and require treatment cancellation.
After the Large Display returns from power save mode, it may not show an image, and stay black without showing an error message although X-ray is still possible. The problem does not occur during an ongoing procedure. If the problem occurs, the system cannot be operated normally. It may be necessary to cancel or restart the treatment or transfer the patient to an alternate or another system.
Siemens is recalling Artis Q.zen floor models 10848353 for angiography and fluoroscopy procedures because the large display may stay black without showing an error message after power save mode. This could require canceling treatments or transferring patients to another system.
After power save mode, the display may stay black without an error message while X-ray is still possible. This can prevent the system from operating normally during procedures, potentially requiring treatment cancellation or patient transfer.
Healthcare providers using the Artis Q.zen floor for medical imaging procedures are most at risk, particularly during patient treatments where the display failure could disrupt care.
Check for the model number 10848353 on the Artis Q.zen floor used in angiography and fluoroscopy procedures. The product was sold in the U.S. with serial number 105007.
After power save mode, the display may stay black without showing an error message while X-ray is still possible.
If the display stays black without an error message, the system may not operate normally and treatment may need to be canceled or transferred to another system.
The Artis Q.zen floor model 10848353 may stay black after power save mode without showing an error message, which can disrupt procedures and require treatment cancellation.
The recall does not specify a remedy, so contact Siemens directly for guidance on next steps.
The recall states the problem does not cause injury but may require treatment cancellation or patient transfer, so the risk is low for the patient.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2307-2018 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2307-2018 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
